Rapid APP coverage supports high-acuity trauma and surgical care
When unexpected staffing shortages threatened to disrupt care in one of Michigan’s largest hospitals, Corewell Health William Beaumont University Hospital (WBUH) turned to LocumTenens.com for fast, reliable advanced practice provider (APP) coverage. Within days, credentialed locum APPs were deployed to critical cardiovascular and neurosurgical units, ensuring continuity of care for high-acuity patients across metro Detroit.
By streamlining credentialing, managing specialty-specific enrollment and responding quickly to urgent needs, LocumTenens.com helped the hospital maintain safe staffing levels and prevent care disruptions — ensuring patients continued to receive the quality care their community depends on.
Challenge:
WBUH faced critical gaps in APP coverage caused by unexpected staffing shortages, putting continuity of care for trauma and surgical patients at risk. These shortages threatened continuity of care for the facility’s trauma and surgical patients. The hospital needed a fast, fully credentialed solution to stabilize staffing while maintaining patient care and safety standards.
Solution:
LocumTenens.com provided a rapid response that proved essential for WBUH, enabling the hospital to quickly fill critical APP gaps. By prioritizing collaboration and transparent communication, we helped maintain continuity of care and supported the hospital through one of its most challenging periods.
LT provided credentialed APPs to fill urgent coverage needs in cardiovascular and neurosurgical units:
• Rapid response: Average time to present a candidate was 48 hours
• Credentialing expertise: Streamlined process minimized delays, ensuring APPs could start quickly
• Specialized support: Enrollment experts focused on surgical and critical care disciplines
• Compliance and billing: Ensured proper credentialing to avoid reimbursement losses
Results and impacts:
Strong partnerships go beyond filling shifts — they focus on building resilient care teams. By aligning on shared goals and maintaining open communication, we supported APPs in delivering exceptional care, easing physician workload and improving patient outcomes.
Key results:
• 100% fill rate: All staffing requests from WBUH were met
• Reduced time-to-fill: Average time from request to placement dropped to eight days
• Credentialing efficiency: Providers were privileged in an average of 62 days, minimizing delays
• Continuity of care: No disruption in patient care occurred during the staffing crisis
“LocumTenens.com played a critical role in helping us maintain safe staffing levels during a crisis. They were instrumental in navigating the cardiovascular and neurosurgical APP teams through the credentialing process and securing coverage for a critically ill patient population. Knowing LocumTenens.com is available to support our staffing needs has been invaluable to our operations.”
— Angela Donovan, DNP, ANP-BC, regional APP manager, trauma/SICU, Corewell Health
Looking ahead
Healthcare systems continue to navigate workforce shortages and changing patient needs; to continue to address these challenges, WBUH plans to build on its successful partnership with LT. By using flexible staffing models and maintaining a strong network of credentialed APPs—resources that approximately 32.5% of healthcare facilities rely on to cover staffing gaps—facilities can better ensure uninterrupted care.
For LocumTenens.com, this collaboration reinforces the growing role of APPs as more than temporary solutions— and instead as strategic partners in delivering consistent, high-quality care.
Contact LocumTenens.com today to explore workforce solutions tailored to your facility and patient needs.